Privacy Policy

Welcome to Farmy (“Farmy”, “we”, “our”, or “us”).

Farmy is a digital farm management platform that helps farmers manage their farms through WhatsApp and our web dashboard. Our services include farm record keeping, reminders, financial tracking, farm insights, and agricultural information designed to support better farming decisions.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you use Farmy.

By using Farmy, you agree to the practices described in this Privacy Policy.

We collect information that is necessary to provide and improve our services.

Information You Provide

This includes information you choose to share with Farmy, such as:

• Your phone number and profile information used to access Farmy.
• Messages you send through WhatsApp or the Farmy website.
• Photos, voice notes, documents, or other files you upload.
• Information about your farm, crops, livestock, farm activities, finances, or any other records you choose to keep in Farmy.
• Feedback, questions, or support requests.

Information Collected Automatically

When you use Farmy, we may automatically collect limited technical information such as:

• Device and browser information
• IP address
• Log data
• Authentication and session information
• Security-related information necessary to protect your account

This information helps us operate, secure, and improve our services.

Information From Google Sign-In

If you choose to sign in to the Farmy website with Google, Google shares your name, email address, and profile picture with us (as permitted by your Google account settings) so that we can verify your identity and match you to your existing Farmy account. We do not receive your Google password, and we do not access your Gmail, Google Drive, or other Google services. Google sign-in is only used to link your existing Farmy account (created via WhatsApp) to the web dashboard - it does not create a separate account.

We use your information to:

• Provide and maintain Farmy's services.
• Create and manage your farm records.
• Respond to your questions and requests.
• Generate reports, reminders, and insights.
• Improve the quality, accuracy, and reliability of our services.
• Detect, prevent, and investigate fraud, abuse, or security incidents.
• Comply with applicable legal and regulatory requirements.

Where appropriate, Farmy may use automated technologies to assist in processing information you provide. These technologies are designed to support our services and do not replace your own judgment or professional advice where required.

We do not sell your personal information.

We do not share your personal information with advertisers or use it for third-party marketing.

We may share information only when necessary with trusted service providers that help us operate Farmy. These providers may assist with:

• Communication and messaging services
• Secure cloud hosting and data storage
• User authentication (including Google Sign-In)
• Artificial intelligence and automated processing
• Weather and agricultural information services
• Payment or financial processing (where applicable)
• Security, monitoring, and technical support

These providers process information only as necessary to provide Farmy's services and are required to protect your information in accordance with applicable laws and contractual obligations.

We may also disclose information where required by law, regulation, court order, or to protect the rights, safety, or security of Farmy, our users, or others.

We take reasonable technical and organisational measures to safeguard your information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures include secure communications, controlled access to systems, monitoring for security threats, and other appropriate safeguards.

While we work to protect your information, no method of electronic storage or transmission over the internet is completely secure. We therefore cannot guarantee absolute security.

We retain your information only for as long as necessary to:

• Provide our services.
• Maintain your account and farm records.
• Meet legal, regulatory, accounting, or operational requirements.
• Resolve disputes and enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on your consent.
• Request a copy of your personal information where applicable.

We will respond to requests in accordance with applicable data protection laws.

The Farmy website may use cookies or similar technologies to:

• Keep you signed in.
• Maintain secure sessions.
• Remember your preferences.
• Improve website performance and security.

You can manage cookies through your browser settings, although disabling certain cookies may affect the functionality of Farmy.

To provide our services, your information may be processed or stored in countries other than your own.

Where personal information is transferred internationally, we take appropriate measures to ensure it remains protected in accordance with applicable data protection laws.

Farmy is intended for individuals who are legally able to use our services.

We do not knowingly collect personal information from children without appropriate legal authority where required.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be published within Farmy or through other appropriate communication channels. Continued use of Farmy after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us through our official support channels available within Farmy.